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Hiring Solutions |
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EASy Simulation® CALL™—Call Center Agents
Realism for applicants to pre-experience the agent’s job and for you to accurately identify outstanding call center and customer service agents. Also available in Spanish. |
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EASy Simulation® CA$H®—Collection Agents
Collect more money in less time by hiring top-performing collection agents. CA$H gives you everything you need to hire top agents who perform better, stay on the job longer, and contribute more revenue to the bottom line. |
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EASy Simulation®—Team Leader Readiness®
Identify, hire, and develop high-performing team leaders. Good supervision drives retention and performance. Team leaders don’t just happen. Develop your leaders now! |
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EASy Simulation®—e.SKILLS™
Send the right message! Effective communication skills get better results. e.SKILLS measures data entry, typing/keyboarding, and email/written communication skills. e.SKILLS Bilingual (English/Spanish) is also available. |
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EASy Simulation®—Teller Vision®
Increase your customers’ satisfaction with tellers who are customer focused yet balanced with the skills for detail and accuracy. |
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EASy®—Structured Employment Interview® (SEI)
The best in structured, behavioral interviews. Available for inbound call center agents, outbound call center agents, collection agents, team leaders, retail sales, customer service providers, tellers, and financial sales representatives. |
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